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Designing for Markus. Why a single user inspired a global UI change.

Following a virtual session at the IAAP EU & Vially Workshop 2026, I realised my own website had a "right-hand bias." Inspired by researcher Markus Kämäräinen, this is the story of how shifting from compliance to true inclusion led me to build a more flexible, user-centred UI.

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What is the difference between a hyphen, en dash and an em dash?

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Is your brand’s ego too big for accessibility?

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When to use HTML buttons vs. links for accessibility

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A true story of neurodivergent anxiety and the HR forms that felt like a crime

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Doffing the cap: The 1980s school rule that taught me the ROI of kindness

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Creating an accessible DOB field group using select menus

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